I have gambled with them for years I have never done a withdrawal. Today I got a bonus completed my play thru to find out they have 2 playthrus. The second one is the same amount as the first, but you have no idea when it's complete. Then my bonus is capped at 300 for a withdrawal. I am now trying to play thru an amount I don't know when I will meet it all for 300 when I've spent over 10000. I will be cancelling my account. Not to mention they call me like 3/4 times a day. I'm a vip but I'd rather find a new casino